-How does it work
Your order will be processed within 2 working days.
As soon as your package will be ready it will be shipped and you will receive an email confirming it.
We remind you that you can check the status of your order at any time by entering the My orders section in My account. If you have not registered on + 39leathergoods.com please email us at customercare@39leathergoods.com with your order number and we will get back to you as soon as possible.
Shipments are made by specialized couriers.
Packages shipped to countries within the European Union are not required to contain an invoice or any other documentation with the value of the goods, unless an invoice with billing details is expressly requested.
All shipments to countries outside the European Union, as required by customs procedures, are accompanied by an invoice declaring the value of the individual items and necessary documentation.
+ 39leathergoods.com does not deliver to PO Boxes
-Free shipping
- Italy starting from € 90.00
- EU + MALTA (excluding Cyprus) € 150.00
- Albania, Andorra, Cyprus, UK, Minor Islands Italy, Gibraltar, Liechtenstein, Ukraine, USA, Serbia / Montenegro, Turkey 200,00 €
- Rest of the world 290,00 €
SHIPPING TIMES
The items will be shipped within 3 working days (Monday-Friday) from the order date.
During the sales or promotions period, shipments may take longer.
+ 39leathergoods.com is not responsible for any delays due to custom operations and controls, or due to foces beyond the control of + 39leathergoods.com.
Estimated delivery times from the date of shipment:
| Italy including islands: |
3-4 working days depending on the destinations |
| Europe: |
3-5 working days depending on the destinations |
| USA and Canada: |
3-4 working days depending on the destinations |
| Latin America: |
5-7 working days depending on the destinations |
| Asia and the Middle East: |
5-7 working days depending on the destinations |
| Australia and Oceania: |
5-7 working days depending on the destinations |
Traceability of the shipment
When the order is shipped, customers receive an e-mail or an sms with the tracking number and a link to monitor the progress of the shipment. In case of delays due to customs offices, customers will be contacted directly by the courier or by + 39leathergoods.com.
Delivery of the order
Upon arrival of the goods customers are requested to carefully inspect the package before accepting the delivery. Packages sent by + 39leathergoods.com are packed in recognizable sealed boxes.
If for any reason the packaging appears tampered with or if the adhesive tape is not intact, customers are asked to sign the receipt with reservation.
In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, customers are asked to immediately report the incident to the courier and contact + 39leathergoods.com.
If the package is damaged or if some of the goods are missing the packaging must be kept for further checks.
Any dispute regarding damages or shortcomings must be sent to + 39leathergoods.com within a maximum of 10 days from the delivery date shown on the courier's website, otherwise it will not be accepted.
All customers who place an order establish a business relationship with + 39leathergoods.com and therefore undertake to accept delivery of their package. If the package is not delivered for reasons dependent on the customer (wrong address, recipient always absent, incorrect telephone number, etc.), or if the customer refuses the delivery, the shipping costs and any customs duties will be deducted from the refund. due to the customer.
All assistance communications must be sent to the email: customercare@39leathergoods.com
Attention!
In Italy the following days are holidays and the courier does not ship
- January 1st
- January 6
- Easter and Easter Monday
- 25 April
- May 1
- June 2nd
- August 15
- November 1
- December 8
- 25th December
- December 26th